• Premiere Pro

  • General Info for Premiere Pro Users

• Mailing list / social media

  • How can I be informed of sales / important updates?
  • I have changed my email can you please update my mailing list subscription?

• Sales Questions

  • What is the difference between SliceX, TrackX and DriveX
  • I wish to become a reseller for CoreMelt plugins
  • We wish to purchase through our procurement system / with a purchase order
  • Do you have volume pricing?
  • Do you have academic / not for profit pricing?

• Common across all products

  • ★ I have experienced a crash / hang while using one of your plugins.
  • I cannot open FCP with the Rosetta2 launcher, nothing happens
  • Why do I see this message about VTwinFx.app on Apple Silicon macs?
  • Updated list of Apple Silicon Native products
  • I can't log into the CoreMelt website / can't see previous orders
  • Do you have any resources in other languages? (French, German, Spanish, Portugese, Japanese)
  • I have an old version of a CoreMelt Product in FxFactory, can I update?
  • I am trying to track / stabilize multicam clips and having a problem
  • Where can I find the help documentation for my product?
  • Do you have versions of your products for Windows?
  • I am trying to track / stabilize vertical video and not getting a good result
  • Do your products track / stabilize R3D raw files?
  • I am getting an error when trying to track / stabilize a MXF file
  • Do your products work on 4K video?

• Final Cut Pro 7

  • I am having a problem using a plugin in FCP 7